The effectiveness of the IT department depends not only on how well defined business processes in customer support are, but also on the proper selection of personnel: operators and engineers responsible for the implementation of applications. At that, the entire complex of measures for the selection, hiring, training and replacement of staff requires substantial resources and administrative costs.
Miratech offers following outstaffing services:
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selection and hiring of staff in Kiev and regions
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training and retraining of specialists
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formation of the reserve staff and operational change if necessary
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bringing the personnel out of the staff of the company and its transfer to the staff of Miratech
We provide services of such professionals:
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user technical support
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system management
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database and business applications management
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technical support of voice systems
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data link channel, communications and active equipment
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security management
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development, testing
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system architecture
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IT project management
Possible forms of rental staff:
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continuous presence of specialists at the customer’s premises (subject to both standard and individual schedules)
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presence of specialists on weekends and holidays
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replacement of the customer's employee for the period of absence (during the period of leave, training or illness)
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loan services through telephone consultations, remote administration and a guaranteed appearance time of professionals at the customer’s premises
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service on the basis of incidence (at the request of the customer)
The advantages of outsourcing of IT personnel:
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cost reduction associated with search, selection and adaptation of experts with the required qualifications
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risk reduction associated with hiring and retaining staff
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minimizing risks by dismissal
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optimization of loading of highly qualified employees, a possibility to choose an expert with required skills to work in the required mode
