Business Solutions

Miratech, standing on more than 20 years of successful experience in international projects, offers unique competence in design and implementation of turnkey business solutions of various level of complexity. Miratech builds solutions considering regulatory environment, customer business process, and technology constraints. Miratech selects best platforms and systems from the global software and technology providers. The quality of Miratech products and services is managed through implementation of relevant international standards and adoption of best industry practices throughout the delivery lifecycle.

Miratech Expertise Domains:

• Customer Relationship Management (CRM)
• Enterprise Content Management (ECM)
• Contact Centers
• Enterprise Service Bus (ESB / Enterprise Application Integration (EAI) 

Miratech Technology Partners:

• ABBYY – OCR, ICR, OMR solutions, data capturing and recognition technologies
• Alcatel-Lucent – telecommunications, contact centers, media and data exchange services
• Avaya – contact centers, corporate communications systems, IP telephony
• Citrix Systems – virtualization and remote application solutions with networking technologies
• Genesys –solutions and technologies for contact centers, technical support and training
• IBM – business solutions, services and software products
• Microsoft – business solutions and software products including CRM, software licensing, development of business management systems
• Oracle – development, production and delivery of IT solutions for database storage and management, workforce management and software development tools

Committed to being a customer-centric company, Miratech is successfully catering to the varied requirements of its customers and offering complete customer satisfaction related to customer costs and risks. Miratech approaches problems from the customer’s point of view based on customer business requirements, and traces back to every process session for the future solution.